Terms and Conditions
Anima Felix Mobile Application and Website
Anima Felix offers an innovative mobile application that merges technology and mental health, supporting users to monitor and improve their well-being. The solutions developed by Anima Felix are designed to provide support for self-awareness and regular monitoring of emotional state.
Anima Felix Mobile Application is designed for anyone who wants to improve their well-being.
If you do not agree to the Terms and Conditions set out in full, please do not access our services.
1. Overview
Anima Felix SRL is a limited liability company with registered office in Bucharest, Blvd.. Ion Mihalache, no.166, Sector 1, registered in the Trade Register under no. J2024027531000, with fiscal code no. 50637957 ("Anima Felix" or "We").
Further access to or visit of the Mobile Application, any page therein and/or use of the Service and any component thereof constitutes an express and unconditional acknowledgment that the User understands that the advice and opinions in the Mobile Application are not a substitute for and do not constitute a diagnosis.
Contact Details
[email protected] | www.animafelix.com
2. Terms and Definitions
In this document, the following terms shall mean as follows:
- Anima Felix - Anima Felix SRL, which owns and manages any websites and mobile applications under the Anima Felix umbrella and the Anima Felix Mobile Application, featured within the UP Romania application
- Anima Felix Mobile Application - any webpage owned, managed or under the Anima Felix SRL umbrella within the UP Romania application
- Provider - refers to Anima Felix, a limited liability company as identified above
- Services - means any services that are offered to the User through the Mobile Application
- User - means the natural person accessing the Mobile Application and using the Services offered by the Provider
- Specifications - means any details regarding the features of the Services as specified in the description available on the Mobile Application
3. Modification of Terms and Conditions
Anima Felix reserves the right to modify, add, abolish these Terms at any time by publishing the modified Terms in the "Terms and Conditions" section of the Mobile Application. Users are obliged to check the "Terms and Conditions" section at all times to ensure that they are aware of any updates or amendments to the Conditions.
Unless we expressly specify otherwise, the modification of the Terms shall be immediately applicable. If the Mobile Application continues to be used, the User's acceptance will be considered as tacitly manifested.
In the event of a discrepancy between the User and Anima Felix in relation to the published version of the document, the last published version is applicable.
4. Intellectual Property Rights
The content of the Anima Felix Mobile Application: images, texts, web graphic elements, scripts, software, design rights, model rights, patents, trademarks is the entire property of the Mobile Application Administrator and is protected by the Law on copyright and related rights and by the laws on intellectual and industrial property. Use without the consent of the Mobile Application Administrator of any of the elements listed above shall be punishable under the applicable legislation.
The Mobile Application Administrator may grant the User, by means of an agreement, the right to use, in a described form, certain content of the Mobile Application. This agreement applies strictly to the defined content(s), for a period of time set out in the agreement and only to the person(s) who have been granted permission to use this content, without being able to use other content of the Mobile Application.
The use on the Mobile Application of any trademarked name does not constitute advertising for that company. The Mobile Application Administrator assumes no responsibility and cannot be blamed for any damages arising from the use of Mobile Application content.
It is strictly forbidden to post on the Mobile Application any content, including but not limited to materials, comments, images, video sequences, which have obscene or vulgar language, contain illegal, threatening, abusive, abusive, indecent, racist or racially offensive texts, or which could discriminate any person in any way or which would violate any other human rights and freedoms under the applicable legislation.
5. General Conditions
By accepting the Terms and Conditions presented on this page, it is understood that you are at least of legal age according to the laws of Romania.
We reserve the right to refuse to provide services to anyone for any reason at any time.
6. Processing of Personal Data
By contacting us by any means (email, website, etc.) you understand that your personal data will be included in our database and will be processed under the electronic contract between the parties (Terms and Conditions), in order to be able to respond to your requests, to provide you with the technical assistance you request and to improve our services. For any details pertaining to the processing of personal data by Anima Felix please read our Privacy Policy.
We have ensured that our employees, who are authorized to process personal data, are committed to maintaining the confidentiality of the data in accordance with the GDPR, both for the duration of their employment and after termination of employment.
7. Data Security
Anima Felix takes all security measures to protect the personal information of the Users of its applications and the Users of its online Mobile Application.
By introducing data within the Mobile Application or by contacting us, the User assumes responsibility for the information transmitted. When submitting personal data to us, the information will be protected both offline and online. All information about Users is confidential. Only employees whose specific activity involves the processing of personal information (e.g. technical support service representatives) have access to Users' identification data. The servers on which Users' personally identifiable information is stored are located in a secure facility.
8. Errors, Inaccuracies and Other Omissions
Occasionally, information on our Mobile Applications may contain typographical errors, inaccuracies or omissions that may be associated with Service descriptions or Mobile Application functionality. We reserve the right to correct such errors, inaccuracies, and omissions, as well as to change or update information if there are details in the Services or on websites under the Anima Felix umbrella that are inaccurate, at any time without prior notice.
9. Details About the Services
Psychological tests
The Anima Felix Mobile Application offers Users the possibility to access a variety of psychological tests specially designed to assess different aspects of mental and emotional health. After completing the tests, Users receive detailed analysis and personalized recommendations that can help them better understand their psychological state and identify directions for improvement. These tools are designed to support self-awareness and personal development and are accessible in an easy and user-friendly way directly from the Mobile Application.
Journal
The diary functionality provides a private and secure space where users can record their daily mood, observations about their psycho-emotional state, a personal note and a representative photo. Based on the information entered, the Mobile Application generates a personalized analysis, providing insights into emotional fluctuations and overall well-being over time. In addition, users can view their log history and statistics on how their mood has evolved over time.
Users are prohibited from uploading photos that include their face, other people's faces, or images that reference illegal, sexual, violent or self-mutilating activities. The Anima Felix Mobile Application utilizes an automated filter that prevents the uploading of photos containing illegal images, ensuring compliance with the rules and maintaining a safe environment for Users.
10. User Access Protection
Access to the Anima Felix Mobile Application is protected through access within the UP Romania application. You are responsible for maintaining the confidentiality of your information and access to the UP Romania application. You will be responsible for the use of your registration, whether the use is with or without your will. You agree to notify Anima Felix of any unauthorized use of your registration data on the Mobile Application. Anima Felix will not be liable to you for any moral or material damage caused by your failure to comply with the data security measures used to access the Anima Felix Mobile Application.
11. Technological Limitations
The services offered by the Mobile Application can be used or accessed by Users through the UP Romania application, which can be accessed from any mobile device, as long as they have an internet connection and a valid account in the UP Romania application.
We encourage you to promptly report to UP Romania any technical problem that may lead to the impossibility to access the Mobile Application or any of its functions.
The Anima Felix Mobile Application may be subject to events that could result in the temporary or permanent cessation of the provision to users of its services or any related features. It will give prior notice to its users unless it is unable to do so under the general terms and law.
As the Anima Felix Mobile Application is under continuous technical development, there may be some errors, discrepancies or any other problems that may hinder the User's activities. Please send feedback and contact us at [email protected] as soon as possible if such situations arise.
All communications are secure and encrypted.
It should be noted that once you send feedback or any such messages, they will become the property of Anima Felix by assignment without geographical limits, without time limits, completely, exclusively.
12. Use of Artificial Intelligence (AI)
The Mobile Application uses advanced Artificial Intelligence (AI) technologies, including generative algorithms, to provide users with personalized services and detailed analytics. By using the Mobile Application, the User understands that the information entered is processed anonymously by AI algorithms provided by external vendors to Anima Felix based on a data processing agreement, without allowing personal identification of the User.
The texts, recommendations and analysis provided automatically are generated by AI technology and are designed to provide general support and guidance. However, the User is responsible for how he/she interprets and applies these results. The information provided does not represent a diagnosis. Medical diagnosis requires consultation with a medical specialist.
13. Guaranties
Anima Felix is comprised of a team of experienced professionals providing services to the highest standards in the field.
However, if you feel that the quality of the services provided is inadequate, please let us know clearly. We will review the accuracy of the services provided and rectify any discrepancies without delay.
14. Exemption from Liability
The information included on the Anima Felix Mobile Application is for information purposes and is provided in good faith. If there is erroneous information entered by Users or any other information falls under the Romanian Law of Copyright and Related Rights, the User is kindly requested to inform us of this fact at the e-mail address [email protected], so that the necessary legal measures can be taken.
Anima Felix assumes no responsibility and cannot be held liable:
- for any damages arising from improper use of the services contracted through the Anima Felix Mobile Application;
- for malfunctions, viruses, damages caused by system errors as a result of accessing our page or Mobile Application;
- for information entered by Users in their profiles / logs;
- for Users' failure to comply with their obligations under these Terms and Conditions or applicable legal provisions.
Notwithstanding the foregoing, we promise that we will do our best to ensure that the information provided, which forms the basis of your User experience, is up to date and consistent with the service of interest.
15. Prohibited Uses of the Services
In addition to the prohibitions already mentioned in the Terms and Conditions, you are not authorized to use the Anima Felix Mobile Applications or its content for the following:
- any illegal action;
- to ask other persons to initiate or participate in illegal actions;
- violate international, federal, local laws, rules, general laws or other local ordinances;
- violate or disregard our intellectual property rights or those of others;
- harass, abuse, insult, hurt, defame, slander, denigrate, intimidate or discriminate on the basis of sex, sexual orientation, religion, ethnicity, race, age, nationality or disability;
- to publish false information or to intentionally mislead by information;
- to publish or transmit computer viruses or any type of malicious code that could affect the functionalities or operations of the Mobile Application or of the partner sites and / or under the Anima Felix umbrella;
- collect or monitor the personal information of others;
- to deceive, to act in a virtual crime using various internationally prohibited methods;
- for any obscene or immoral purposes;
- to attack the security systems of the Mobile Application or of the partner sites or under the Anima Felix umbrella.
We reserve the right to stop without hesitation your access to the Services of the Mobile Application for violating any prohibition mentioned in the Terms and Conditions.
16. Limitation of Liability
Anima Felix assumes no liability and makes no express or implied warranties of any kind, express or implied, for the content of the Anima Felix Mobile Application or for all content provided by Users. Anima Felix will make all reasonable efforts to ensure the accuracy and reliability of the Mobile Application and will endeavor to correct errors and omissions as promptly as possible.
Anima Felix makes no warranties or liability of any kind for Anima Felix Mobile Application Content and in no event shall Anima Felix be liable for any loss or damage whatsoever arising out of the use of or inability to use any part, sequence, mode of content on the Mobile Application, regardless of the cause thereof or the misinterpretation of any provision of Anima Felix Mobile Application Content.
Anima Felix does not provide any guarantee that the information and medical recommendations provided through the Services are appropriate for the needs of the Users. Accordingly, Users should not base their future actions on medical recommendations provided through the Services, as medical diagnosis always requires the consultation of a medical specialist. Never neglect or postpone specialized medical consultation because of information obtained through the Services.
Users understand and accept that the provision of the Service may be affected by certain objective conditions, and that any Services offered through the Mobile Application are provided on an "as is", "as available" basis, and Users use such Services at their own risk. Accordingly, Anima Felix cannot be held liable for any information and data in the Content of the Mobile Application, including but not limited to text, images, video sequences, or any other activity related to use, nor any other legal effect arising therefrom.
The Users understand and accept that Anima Felix is absolved from any liability in the event of any stoppage, interruption, hindrance, malfunction or error in the operation of the Anima Felix Mobile Application, in the event of any technical error of any kind or any errors in the provision of the Service, as well as in any situation in which it is not proven beyond doubt that any errors or problems of a technical nature of the aforementioned are directly and exclusively due to the gross negligence of Anima Felix.
The Users expressly understand and agree that Anima Felix is absolved from any liability for any kind of direct, indirect damages, including intangible losses, resulting from the use of the Service or any other aspect in connection with the Service as well as from the use of the Mobile Application Content in any way or any legal effects deriving therefrom.
In cases of force majeure, Anima Felix and/or its operators, directors, officers, employees, branches, subsidiaries, and representatives are fully exonerated from liability. Cases of force majeure include, but are not limited to malfunctions of Anima Felix's technical equipment, failure of the internet connection to function, computer viruses, computer attacks of any kind and interference with malicious software, unauthorized access to the Mobile Application's systems, operating errors, strike, etc.
Anima Felix as well as any other parties involved in the creation, development and operation of the Anima Felix Mobile Application are not liable for any indirect, incidental, consequential, specific and/or indirect damages arising out of the use of the Mobile Application, such as, but not limited to:
- interruption of services for any period of time;
- technical errors or problems;
- problems or consequences related to the direct or indirect use of the Anima Felix Mobile Application;
- delayed response or lack of response to any message, request or report sent through the messaging system;
- physical or emotional harm caused while using the Anima Felix Mobile Application or any component thereof;
- personal injury or emotional distress caused by or related in any way through use of the Anima Felix Mobile Application Services.
17. End of Responsibilities of the Parties
The responsibilities and obligations of the contracting parties under these Terms and Conditions will remain applicable until the contractual relationship is terminated by either party. You may terminate your compliance with the Terms and Conditions at any time by sending a message to us at [email protected].
If, in our judgment, we believe that you have violated or suspect that you have violated one or more of the provisions, we reserve the right to suspend or permanently terminate your access to our Mobile Application without prior notice, and you shall remain liable for any damages or liabilities acquired while using Anima Felix, including the date of suspension or permanent termination.
18. Conflict Resolution. Applicable Law
Any attempt of unauthorized access to the Mobile Application and any attempt of fraud will be reported to the competent authorities. Any conflict arising between Anima Felix and the Users will try to be resolved amicably by agreement between the two parties.
If this is not possible, the Romanian legal provisions in this field will be applied, and the resolution of conflicts is the competence of the Romanian courts.
19. Final Provisions
If any of the above clauses is found to be void or invalid, this will not affect the validity of the other clauses.
Contact Details
[email protected] | www.animafelix.com
Version 2.0 [last update: April 8th, 2025]
